Users need to know

Users need to know about information security issues that affect their work, their home, themselves,

and their families. They need to understand the threats and risks as well as the methods they can

personally use to defend against those threats.

•Malware

Defending against Viruses and Trojan Horse Software

•Spyware

Anti-spyware techniques and understanding End User Agreement language’s role

•Scams

Recognizing Scam messages, social engineering attacks, and spam

•Safe Internet and Email Usage

Protecting the workplace and family from unwelcome or unsafe content

•Account Security

Strong Password practices and using appropriate account privilege levels

•Information Theft / Identity Theft

Shredding confidential documents, protecting personal and private information from theft

•Physical Security

How to protect data on mobile devices and why premise security is important

•Regulations, Policies, and Trust

What regulations affect information security and why security policies exist